nagromme
Aug 25, 05:02 PM
I have always wondered if Apple's past industry record on support was really accurate. I think that Apple had such a loyal following of users that they tended to give Apple rosey marks for what most would classify as just average support.
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
Consultant
Mar 22, 01:46 PM
It won�t sell because the iPad lines will block the view in store.
Exactly. And that the overpriced 7" RIM playbook basically tried to emulate the Samsung tab.
Exactly. And that the overpriced 7" RIM playbook basically tried to emulate the Samsung tab.
Popeye206
Apr 11, 12:48 PM
Enough with all the damn secrets. What other company keeps you in the dark about their products?! I've noticed a lot of people get tired of the same old waiting game with the iPhone and go ahead and get something else. Sometimes they like it and stick to the brand instead of Apple. This secrecy strategy was good at first but now it's starting to work against Apple.
I've noticed that too with their products all being top sellers! :rolleyes:
Personally, I like that they keep things under wraps. Why do I care until something is released anyway. Others do it as a sign of desperation to try and hold off people from buying something else. Obviously, this strategy really worked well for Moto and the Xoom.... lots of pre-ship hype and big flop afterwards.
I've noticed that too with their products all being top sellers! :rolleyes:
Personally, I like that they keep things under wraps. Why do I care until something is released anyway. Others do it as a sign of desperation to try and hold off people from buying something else. Obviously, this strategy really worked well for Moto and the Xoom.... lots of pre-ship hype and big flop afterwards.
runninmac
Aug 17, 01:01 AM
This is a very dumb question but is Photoshop running under rosetta in this test?
If Photoshop is that is nuts.
Oh, please believe it is.
:eek:
If Photoshop is that is nuts.
Oh, please believe it is.
:eek:
mBox
Apr 6, 08:17 AM
Problem is, its still Final Cut and will still suck at managing media.I work in all three worlds with NLE (Avid, Apple & Adobe). If your know what your doing, then Media Management should be as easy as pie. Now do you have something specific that irks you about FCP? For starters I instruct at a local college in the evenings. I first burn it in my students heads that they need to use an separate drive for this app.
Im just throwing in the obvious of course ;)
Im just throwing in the obvious of course ;)
RedTomato
Jul 20, 07:48 PM
Orgy-core.
That gets my vote.
Or Octopussy.
http://www.affichescinema.com/insc_o/octopussy.jpg
That gets my vote.
Or Octopussy.
http://www.affichescinema.com/insc_o/octopussy.jpg
AppleScruff1
Apr 19, 10:49 PM
Probably from an actual bookshelf. ;)
Have you actually seen the Apple Records logo? Apparently not.
You mean it's not an Apple? :eek: But it's ok for Apple to sue and Australian grocery store because they think the letter W looks like their logo? LMAO. Please.
Have you actually seen the Apple Records logo? Apparently not.
You mean it's not an Apple? :eek: But it's ok for Apple to sue and Australian grocery store because they think the letter W looks like their logo? LMAO. Please.
portishead
Apr 12, 12:35 PM
So wait,on the projects you're working on,is everyone using recorders to record direct to prores or do you enjoy having to waste time converting everything you get?
I almost never have to convert. All clients I work with require ProRes deliverables, and any tapeless material I get is ProRes. If I capture I use ProRes.
Then I'm guessing you do your cross fades manualy?
I just delete any transitions before. It's not that hard.
edit:and I do get your point,it works,but other competitors over the last couple years have brought improvements that I'd like to also see in FCP
I know trust me. I have a HUGE LIST of improvements, but overall FCP still works well for me for 90% of my projects.
I almost never have to convert. All clients I work with require ProRes deliverables, and any tapeless material I get is ProRes. If I capture I use ProRes.
Then I'm guessing you do your cross fades manualy?
I just delete any transitions before. It's not that hard.
edit:and I do get your point,it works,but other competitors over the last couple years have brought improvements that I'd like to also see in FCP
I know trust me. I have a HUGE LIST of improvements, but overall FCP still works well for me for 90% of my projects.
Radoo
Apr 19, 01:30 PM
I understood one post about this,the second, but three for the same stupid lawsuit? Have you heard about updating a post? :) When you're out of ideas, bringing the same news over and over again it just denotes being unprofessional.
Thomas Veil
Mar 17, 01:32 PM
Agreed. I'm getting tired of these sensational, histrionic and downright dishonest threads.Me too. It's getting so I can open the thread, look at the first couple of sentences and realize the rest isn't worth spending my time on.
snebes
Apr 7, 11:30 PM
Apple products are price-locked. No second hand retailer marks up on them, like Bose. Retailers are told what to sell at and they comply or they lose rights to sell the product. If these are overpriced, it is Apples doing.
You might want to look at Best Buy's pricing again.
All iPads, iPods and Macs are sold $.99 (at minimum) above Apple.
Time Capsule 1TB $334.99 at Best Buy, $299.00 at Apple
2TB $499.99, $499.00 at Apple
Airport Extreme - $189.99 at Best Buy $179.00 at Apple
Express, $109.99 at Best Buy, $99.00 at Apple
The small accessories are just as bad. And Apple isn't the only brand they mark over MSRP too. I wouldn't be surprised is Bose products were too.
You might want to look at Best Buy's pricing again.
All iPads, iPods and Macs are sold $.99 (at minimum) above Apple.
Time Capsule 1TB $334.99 at Best Buy, $299.00 at Apple
2TB $499.99, $499.00 at Apple
Airport Extreme - $189.99 at Best Buy $179.00 at Apple
Express, $109.99 at Best Buy, $99.00 at Apple
The small accessories are just as bad. And Apple isn't the only brand they mark over MSRP too. I wouldn't be surprised is Bose products were too.
mrsir2009
Apr 6, 01:10 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
I have a 13" ultimate of the current generation. The limiting factor for me is the graphics, not the processor. so going to sandy bridge with the intel 3000 would be a less appealing machine for my uses than the current model. It's really too bad the sandy bridge macs are tied to those garbage integrated graphics.
...Or scummy ATI. I love the NVIDIA in my Core2Duo MBP :D
I have a 13" ultimate of the current generation. The limiting factor for me is the graphics, not the processor. so going to sandy bridge with the intel 3000 would be a less appealing machine for my uses than the current model. It's really too bad the sandy bridge macs are tied to those garbage integrated graphics.
...Or scummy ATI. I love the NVIDIA in my Core2Duo MBP :D
VanNess
Aug 7, 04:24 PM
By the way, I don't want to say Leopard is a disappointment compared to Vista, obviously we were not shown Leopard in action to any great degree yet. But the keynote (at least the Leopard part) was definitely a disappointment. It hardly scratched the surface of just about everything that everybody was most interested in/concerned about.
http://www.misterbg.org/AppleProductCycle/CryBaby2.gif
http://www.misterbg.org/AppleProductCycle/CryBaby2.gif
MrCrowbar
Aug 27, 01:17 PM
That is interesting because I ordered a Macbook on Tuesday (the 22nd) and mine is also scheduled to ship on the 31st. It is suspiciously strange and hopefully it means that we'll get Meroms because I was waiting for the Merom MBP when I decided to just order a Yonah MB.
Nice. I have to get my Macbook repaired* but I guess I can wait a few days just in case they want to give me a new one :) .
* I have a loose contact on the screen backlight and sometimes the power just goes off for no reason, even half a secind after powering the thing on... any one with similar problems out there?
Nice. I have to get my Macbook repaired* but I guess I can wait a few days just in case they want to give me a new one :) .
* I have a loose contact on the screen backlight and sometimes the power just goes off for no reason, even half a secind after powering the thing on... any one with similar problems out there?
tyroja00
Sep 19, 10:37 AM
If you're still using the PPC, then you won't notice the difference between 2.0 and 2.16 on Intel. It will simply be "faster." Go out, get yourself a nice new MacBook, and enjoy.
I don't know if all the super hard-core Apple "fanatics" are listening or not to us Apple "users". We don't care about the clock speed of the laptop with concern to the Merom. We care about the 64-Bit. It may not be faster now, but wait till late next year, when 64-Bit native programs are out.
This is not just a bump in speed...this is a bump in Platform bigger than G4 vs G5.
It was Apple who chose to enter the Intel/PC realm. It was Apple who promised to be one of the first to utilize Merom chips. It was Apple who started the taunting of their competitors.
I don't know if all the super hard-core Apple "fanatics" are listening or not to us Apple "users". We don't care about the clock speed of the laptop with concern to the Merom. We care about the 64-Bit. It may not be faster now, but wait till late next year, when 64-Bit native programs are out.
This is not just a bump in speed...this is a bump in Platform bigger than G4 vs G5.
It was Apple who chose to enter the Intel/PC realm. It was Apple who promised to be one of the first to utilize Merom chips. It was Apple who started the taunting of their competitors.
j26
Nov 29, 09:18 AM
You're welcome to audit my iPod. I guarantee you'll find nothing but legal tunes.
Given your stance, I wonder how you feel about public libraries offering whole collections of CDs for patrons to "borrow". I think we all know what (many, not all) people are really doing with those CDs when they borrow them. Shouldn't we be doing something about these public institutions turning a blind eye to what is essentially sanctioned piracy?
Put all of 'em on a Zune and "Squirt" 'em to borrowers?
Given your stance, I wonder how you feel about public libraries offering whole collections of CDs for patrons to "borrow". I think we all know what (many, not all) people are really doing with those CDs when they borrow them. Shouldn't we be doing something about these public institutions turning a blind eye to what is essentially sanctioned piracy?
Put all of 'em on a Zune and "Squirt" 'em to borrowers?
rwilliams
Jun 8, 09:30 PM
Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)
On launch day at the Apple store, are there usually separate lines for pre-orders and walk-up customers, or is it one enormous line?
On launch day at the Apple store, are there usually separate lines for pre-orders and walk-up customers, or is it one enormous line?
toddybody
Apr 6, 11:13 AM
agreed completely.
Sorry, but the only valid gripe with SB is the IGP. CPU wise its going to be a great refresh*
*that said, Im one of those weird folks who DO care about the GPU still:(
Sorry, but the only valid gripe with SB is the IGP. CPU wise its going to be a great refresh*
*that said, Im one of those weird folks who DO care about the GPU still:(
sirgant
Nov 29, 02:44 AM
What on earth are these people at music studio's thinking!!! Did they get royalties for every stereo sold? NO, so neither should they get anything for iPod or any hardware sales. Only for the products THEY supply, should they get money, being the music and movies/ video's, in other words the content.
This is typical behaviour of music studio's and I sincerely hope that Apple will not budge, nor should any other company. Of course MS is eager to pay as they need their Zune to succeed, and Universal is riding along for a slice of the pie, but who will loose out in the end is the consumer, as these royalties are eventually going to get calculated such that we will pay them......
We should all start protesting all record companies to clean up their act, in the mean time, the general consumer should to, copying of music is stealing, the prices on iTunes are fair and reasonable, so lets be nice and buy them properly, and the record companies can then make sure there is more for us to buy (some real refreshing new music would be nice, instead of all this "X factor, American idol, etc etc manufactured stuff....) , and not just fill their pockets as they are trying to do all the time
It's not music studios, but record companies, they are not the same entities.
A couple of things to clarify. I am actually a producer, who has a pre-existing deal with MCA/Universal Music Publishers.
1. Doug Morris, Chairman of Universal is a greedy bastard, who I wouldn't trust as far as I could throw him.
2. Artists, Songwriters & Producers are already getting screwed by major labels, not accounting properly, holding millions of dollars, using creative accounting practices etc.
3. The percentage breakdown with ITMS and labels is basically 65/35 as it is rounded off to the 100 in favor of the labels.
4. The real culprit here is Microsoft, who is whoring out Zunes in order to get a foothold on the marketplace. Consumers can speak with their pocketbooks, don't buy the crappy Zune players, but support your artists & songwriters who make a living off of sales, by purchasing music.
Thanks
This is typical behaviour of music studio's and I sincerely hope that Apple will not budge, nor should any other company. Of course MS is eager to pay as they need their Zune to succeed, and Universal is riding along for a slice of the pie, but who will loose out in the end is the consumer, as these royalties are eventually going to get calculated such that we will pay them......
We should all start protesting all record companies to clean up their act, in the mean time, the general consumer should to, copying of music is stealing, the prices on iTunes are fair and reasonable, so lets be nice and buy them properly, and the record companies can then make sure there is more for us to buy (some real refreshing new music would be nice, instead of all this "X factor, American idol, etc etc manufactured stuff....) , and not just fill their pockets as they are trying to do all the time
It's not music studios, but record companies, they are not the same entities.
A couple of things to clarify. I am actually a producer, who has a pre-existing deal with MCA/Universal Music Publishers.
1. Doug Morris, Chairman of Universal is a greedy bastard, who I wouldn't trust as far as I could throw him.
2. Artists, Songwriters & Producers are already getting screwed by major labels, not accounting properly, holding millions of dollars, using creative accounting practices etc.
3. The percentage breakdown with ITMS and labels is basically 65/35 as it is rounded off to the 100 in favor of the labels.
4. The real culprit here is Microsoft, who is whoring out Zunes in order to get a foothold on the marketplace. Consumers can speak with their pocketbooks, don't buy the crappy Zune players, but support your artists & songwriters who make a living off of sales, by purchasing music.
Thanks
*LTD*
Mar 31, 07:34 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8G4)
So stop whoring out your lame beta OS, Google, and finally have some respect for your product.
Steve Jobs was right all along. All this open baloney falls apart pretty quick when you spread your crap around to anyone and everyone who can slam together a box.
Next on the list: tighter Android Marketplace controls and a fresh round of app rejections.
Then we'll here everyone say "of course, it had to happen, no big deal." Yeah, we ****ing told you like two years ago when it was announced Android would be licensed out to everyone. But for some reason the perennially clueless thought that it would work forever.
In the post-PC era, User Experience reigns supreme. But Apple already taught us that years ago.
So stop whoring out your lame beta OS, Google, and finally have some respect for your product.
Steve Jobs was right all along. All this open baloney falls apart pretty quick when you spread your crap around to anyone and everyone who can slam together a box.
Next on the list: tighter Android Marketplace controls and a fresh round of app rejections.
Then we'll here everyone say "of course, it had to happen, no big deal." Yeah, we ****ing told you like two years ago when it was announced Android would be licensed out to everyone. But for some reason the perennially clueless thought that it would work forever.
In the post-PC era, User Experience reigns supreme. But Apple already taught us that years ago.
Chundles
Aug 11, 10:33 AM
Two stories so far on the front page and we have:
"chineese"
"upcomming"
Looks like arn's keyboard is stickiiing. :D
iPhone = bad idea and difficult to implement beyond the USA.
"chineese"
"upcomming"
Looks like arn's keyboard is stickiiing. :D
iPhone = bad idea and difficult to implement beyond the USA.
ccrandall77
Aug 11, 02:21 PM
OK. let us just cut to the chase. The keyword here is hand-over. CDMA2000 doesnt support it from GSM. GSM has 81%. Hence cdma is and will always be a small local network that can be used in small pockets on this planet. Furthermore, I seriously doubt ITU/FOMA will change anything in the standard to allow any compability for CDMA2000 since it is not in their interest.
The faster cdam/CDMA2000 moves to oblivion the better.
We would all benefit from one standard, cheaper phones, worldwide access, lower minute rates (from higher competition) Just look at how Vz bills you.
Having multiple standard on cellphones is just as clever as having two incompatible internet.
I wouldn't call over 50% of the N American market a small, local network. Time will tell whether GSM or CDMA will win out. I agree in the long run WCDMA has more upside, but who knows what'll come out in the next few years.
VZW doesn't bill me. I hate VZW for crippling phones and expensive service. I have good service from Sprint, similar capabilities, and the plans are very reasonable... and they are CDMA.
The faster cdam/CDMA2000 moves to oblivion the better.
We would all benefit from one standard, cheaper phones, worldwide access, lower minute rates (from higher competition) Just look at how Vz bills you.
Having multiple standard on cellphones is just as clever as having two incompatible internet.
I wouldn't call over 50% of the N American market a small, local network. Time will tell whether GSM or CDMA will win out. I agree in the long run WCDMA has more upside, but who knows what'll come out in the next few years.
VZW doesn't bill me. I hate VZW for crippling phones and expensive service. I have good service from Sprint, similar capabilities, and the plans are very reasonable... and they are CDMA.
CANOLArabbit
Apr 7, 11:16 PM
I think this makes somewhat sense... When i went to best buy on launch day they ran out... and then i went back and they were doing $100 pre-orders to be put on a list (which i never ended up doing)... so what they did is had a ton of people pay a hundred bucks to put on a best buy gift card and then "shorten" the supply so that people would have to be impatient and go buy somewhere else--which forced people to spend that hundred dollars at BB.
Kind of a cheap selfish way to make money. hundreds of pre-orders and then only a few ipad sales...
it still doesn't make sense to not sell what you have in stock though... stupid
Kind of a cheap selfish way to make money. hundreds of pre-orders and then only a few ipad sales...
it still doesn't make sense to not sell what you have in stock though... stupid
Dr.Gargoyle
Aug 11, 04:12 PM
Yeah, I've got several as well, if I spend more than two weeks in another country or visit there frequently I tend to get local subscription. Much more convenient to stay connected with the locals. This way I help more and more countries to get over the 100% treshold as well :rolleyes:
LOL... be careful. Let us not start a flame war.;)
LOL... be careful. Let us not start a flame war.;)
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